About us

VipFidelity is a company founded in 2015 in Terceira Island, Azores, Portugal, whereas its main branch is located in Lisbon. Our company is financed through 100% portuguese capital and operates in the global Information system and marketing solutions' market. Our multidisciplinary team has access to technical and human resources which make it possible to guarantee our service’s quality. Our goal is to identify, understand and adjust to the necessities shown by our clients through the building of reciprocal and satisfactory relationships with their customers. This way we can contribute to reach better results and create longer relationships. We base our relations in trust and durability: this is the only way your company and your customers can get the most out of your business.

Why us?

More than three years of technological development and 25 years of experience in the retail, fuel and tourism loyalty markets. This provides us with the capacity and knowledge to create, implement and manage your loyalty program with an immediate time-to-market and focusing on your business results.
To increase the profitability and durability of commercial relationships between brands and customers.
To be a global reference in the loyalty marketing systems.
Adaptability, simplicity, innovation, trust, efficiency and commitment.
We are ready to help you
create loyal customers.

Our Team

João Barbosa
Sergio Barbosa
Business Adviser
João Miguel
Martinho Costa
Software Developer

An exclusive and unique channel
where you can build a relationship with your customers.

Earn more with your partners

Studies confirm that the impact on growing sales is exponentially higher when clients have the possibility to choose from which brand they want to buy within the same loyalty program.

Leading the market is easier if you know your clients

A loyalty program allows your company to know, follow and adapt to each client in an efficient, friendly, dynamic way. This is made in real time and using the most advanced technological tools available in the market.

Loyal customers are worth more

A client changes his perception of value when is rewarded according to his consumer habits. He wants to win and not to negotiate. Loyal customers are your brand´s biggest ambassadors.

Start to
increase your
customers and your partners right now!

Protect your brand from the
price war and increase your sales.

Loyalty Programs

  • 100% technological loyalty solutions compatible with a physical client card
  • Relationship with the client according to his profile
  • Adaptable to your brand’s strategy
  • Rewards website with multi company airplane tickets in catalogue (reward which most increases loyalty)
  • Immediate time-to-market

Management Platforms

  • BackOffice integrated with the most advanced tools available in the loyalty program management market
  • Rewards and discounts catalogue management
  • Clients and attribution of rewards management
  • Monitorization and interaction with client consumption in real time
  • Point coalition with partners
  • Integrated sale points

B2B Support

  • Guaranteed technical support
  • New functionalities constantly being developed
  • Loyalty strategy consultancy
  • Results monitorization and orientation

B2C Support

  • Guaranteed logistics and reward deliveries to the client
  • Rewards catalogue promotion and management
  • Loyalty program website operationalization
  • Customer support – Call Center

the complexity
of a loyalty program has now become much easier!

Custom made plans to your business.

All the tools your company needs to manage a loyalty program.

We connect customers to your business!

  • Loyalty program management platform
    with a catalogue of rewards and travels.
    Everything is custom made to your
  • About us
  • +351 212 314 345
  • info@vipfidelity.net
  • Terceira, Praia Links,
    9760-541 Praia da Vitória
    Açores – Portugal
  • Av. Corvo Marinho 216,
    2890-353 Alcochete - Portugal
  • Receive loyalty tips

  • Social Networks